Ordering Information


Place Orders and Pay Online
VAT
Telephone, Postal Mail, Fax, or Email Orders
COD Orders
Preferred Shipping Method
Shipping and Handling Charges
International Orders





Place Orders and Pay Online
The Shopatron shopping service makes it easy to find and purchase the special products you need. When you order and pay online, our intelligent system starts working to ensure rapid delivery. Shopatron currently accepts payment by Visa, MasterCard and American Express.

VAT
VAT will be applied to your order for the relevant country your order ships from. You will see the VAT amount included in the products as you navigate through the site. However VAT will be pulled out into a separate line item as you checkout with your order.

Telephone, Postal Mail, Fax, or Email Orders
Telephone, postal mail, Fax, and email orders are not accepted.

If you cannot use our convenient online shopping catalog, you may be using an outdated browser. To view content and place orders on our Web site, we recommend that you use the most recent version of Microsoft Internet Explorer, Netscape Navigator, Opera, Firefox, or Safari.

Shopatron does not accept credit card numbers delivered by email. You should not ever send credit card numbers by email, as it is not a secure practice.

COD Orders
COD orders are not accepted.

Preferred Shipping Method
To get your order to you as quickly as possible, we may need to split it into multiple shipments. As you check out, you can select whether or not to allow us to split your order. A nominal additional shipping fee is applied to a split package.

If you do not want your order to possibly have a small additional shipping fee. please make sure to select "Single Package." Otherwise we will split your orders into 2 packages if that is the fastest way to get your order to you.

Shipping and Handling Charges
Innovation Strings currently offers free delivery to mainland UK (subject to change).

In the unlikely event that shipping charges are higher than estimated, you will be notified by email before the charges are made to your credit card.

International Orders
We can not accept International orders online, however we are now shipping to all European countries except: Germany, Sweden, Switzerland, Finland and the Netherlands (shipping cost £8.00 per order).
For product support and assistance, please send an email to shopatron@stringsandthings.co.uk.